Last updated: October 23, 2025
1. Scope
This Refund Policy applies to purchases of any products or services on knolsphere.com (the “Website”). By purchasing a product or service, you agree to this Refund Policy in full.
2. No-Refund / Limited-Refund Statement
Unless otherwise stated at the time of purchase, all payments made for products or services are non-refundable. We emphasise that you should carefully review your purchase before completing the payment.
3. Refund Eligibility (if applicable)
If a refund is permitted, the following conditions apply:
– You must request a refund within 7 days of the purchase date.
– You must provide proof of purchase (invoice or confirmation email).
– The service/product must not have been substantially used or consumed, as defined by us.
– We reserve the right to deny refunds which fail to meet these conditions or where misuse is evident.
4. How to Request a Refund
To request a refund, please contact us at hello@knolpshere.com with your purchase details, reason for refund and any additional information we may request. We will respond to your request within 2 business days.
5. Refund Processing
If your refund is approved:
– We will process the refund via the same payment method you used to purchase, unless otherwise agreed.
– Refund will be credited to your original payment method with in 7-10 business days.
6. Modifications to the Policy
We reserve the right to modify this Refund Policy at any time. We will post the updated policy on the Website and update the “Last updated” date. Your continued purchase of products or services after changes are posted constitutes your agreement to the revised policy.
7. Contact Information
If you have any questions about these Terms, please contact us at: hello@knolsphere.com